Current Vacancies
At City Insurance, we like to look out for talented individuals to join our teams, we are Insurance Brokers based in Winchester and pride ourselves on high levels of clients service.
Our core business is Car, Van and Home Insurance and we look after around 30,000 happy clients.
We also have specialist Commercial and Private Client Insurance divisions advising on Business Insurance and High Value Home Insurance as well as other types of insurance.
At the heart of our success is, good knowledgeable friendly staff, competitive products that perform well and high levels of service.
We have a simple approach, we want naturally helpful staff who have a good standard of education, proven sales ability and who are enthusiastic and team players. We have a simple approach, we want naturally helpful staff who have a good standard of education, proven sales ability and who are enthusiastic and team players.
If this sounds like you, we would like to hear from you!
You can apply for a role stated below by sending an email to
jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information.
Customer Service Advisor >
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Role: Customer Service Advisor – Personal Lines Insurance – Car, Van, Home, Travel
Location: Winchester
Reports To: The Management Team
Salary: up to £28k plus bonuses
Work Hours: Monday to Friday, 08.40 to 5pm – Saturdays 9am till Noon with Rota
Job Summary:
Working in a busy team mainly on the telephone, dealing with volume sales of car and van insurance but other products too including home and travel insurance. Dealing with enquiries and generally providing a
Can Do Attitude aiming to impress and please our clients. We work in a busy environment arranging and renewing policies and you will need to be used to working in such a fast pace.
Essential Skills:
- Good standard of education
- Good proven sales skills
- Good oral and written communication skills.
- Have patience, politeness and maintain professionalism working in a busy environment.
- Ability to multi-task and prioritise
- Ability to communicate with both clients and colleagues at all levels of seniority.
- Liaise effectively with other internal departments and external insurers.
- Confidence to deal with difficult situations and to know when appropriate, seek guidance from managers
- Good team working skills and ability to work with minimal supervision.
- Desire to gain full understanding of products and processes and complete CPD (continuous professional Development)
- Computers skills – Word Excel
- Understanding the Data Protection Act.
- Be able to empathise and show a caring attitude.
Main Duties and Responsibilities:
- Selling, advising and arranging personal lines insurance.
- Demonstrating a positive, enthusiastic attitude towards clients and recognising the importance of being a team player.
- Understanding client's needs and requirements and working to impress them with knowledge and helpful attitude.
- Providing client service in line with company policies and internal compliance.
- Understanding the scope of products we deal with representing over 30 different Insurers
- Being a point of contact for client's needs and dealing with these requirements to successful outcomes.
- To maintain a good level of personal smartness and presentation.
- To actively follow company policies & comply with Data protection
- Contacting clients for required information, payment and supporting documents to fulfill validation requirements
- Completing accurate records and computer files, diaries, journals and to the extent others can follow notes and history
- To attend staff meetings and training as required.
- Following instructions from managers and attending to jobs required
Desirable:
- Previous experience in the Car Insurance sector.
- Previous experience in Banking, Retail
- Understanding of cars.
- Call centre experience
- Ability to problem solve
- Good understanding of Maths and percentages
You can apply for a role stated below by sending an email to
jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information.
Close Role
Client Support Insurance Administrator >
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Role: Business Support Insurance Administrator
Location: Winchester
Salary: Good level of salary depending on experience
Reports To: Manager
Work Hours: Monday to Friday, 08.40 to 5pm – Saturdays 9am till Noon with Rota
Job Summary:
To provide administrative and other miscellaneous support to the department dealing with personal lines insurance, predominately, Car, Van and home Insurance. Ensuring that relevant administration is carried out with a good level of detail and to the best of your ability. Dealing with enquiries from clients in relation to policy administration. Keeping good records and maintaining an up to date position as far as possible.
Essential Skills:
- Good standard of education
- Good Computers skills – Word Excel
- Good oral and written communication skills.
- Have patience, politeness and maintain professionalism working in a busy environment.
- Ability to multi-task and prioritise
- Ability to communicate with both clients and colleagues at all levels of seniority.
- Liaise effectively with other internal departments and external insurers.
- Confidence to deal with difficult situations and to know when appropriate, seek guidance from managers
- Good team working skills and ability to work with minimal supervision.
- Desire to gain full understanding of products and processes and complete CPD (continuous professional Development)
- Understanding the Data Protection Act.
- Be able to empathise and show a caring attitude.
Main Duties and Responsibilities:
- Demonstrating a positive, enthusiastic attitude towards clients and recognising the importance of being a team player.
- Deal with relevant incoming enquiries from client's/insurance companies whether by email, post and telephone. Preference is given to calling clients for queries rather than continued letters and chasers.
- Deal with diaries generated by system and make contact with clients/insurance companies where necessary.
- Deal with all enquiries arising out of clients paying their premiums by direct debit.
- Administration processing, liaising with insurers, finance firms and any agencies connected with clients policies.
- Providing client service in line with company policies and internal compliance.
- Understanding the scope of products we deal with representing over 30 different Insurers
- Contacting clients for required information, payment and supporting documents to fulfil validation requirements
- Completing accurate records and computer files, diaries, journals and to the extent others can follow notes and history
- To attend staff meetings and training as required.
- Following instructions from managers and attending to jobs required
- To maintain a good level of personal smartness and presentation.
- To actively follow company policies & comply with Data protection
- Organising and arranging post collection and outward delivery
Desirable:
- Previous experience in Motor Insurance sector.
- Previous experience in Banking, Retail sector
- Ability to problem solve
- Good understanding of Maths and percentages
You can apply for a role stated below by sending an email to
jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information.
Close Role
Insurance Broker – Non Standard Technical Motor >
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Role: Insurance Broker – Non Standard Technical Motor
Location: Winchester
Salary: Good level of salary depending on experience
Reports To: Operations manager/Group Manager
Work Hours: Monday to Friday, 08.40 to 5pm – Saturdays 9am till Noon
Job Summary:
Working in a busy team mainly dealing with referrals and quotes for car and van insurance that are non-standard. Supporting the team with knowledge and obtaining quotes from our off screen insurer partners. Contacting client’s with our best quotes and or referring results back to team members. Dealing with enquiries and generally providing a
Can Do Attitude aiming to impress and please our clients. We work in a busy environment arranging and renewing policies and you will need to be used to working in such a fast pace.
Essential Skills:
- Good standard of education
- Good proven sales skills
- Good oral and written communication skills.
- Have patience, politeness and maintain professionalism working in a busy environment.
- Ability to multi-task and prioritise
- Ability to communicate with both clients and colleagues at all levels of seniority.
- Liaise effectively with other internal departments and external insurers.
- Confidence to deal with difficult situations and to know when appropriate, seek guidance from managers
- Good team working skills and ability to work with minimal supervision.
- Desire to gain full understanding of products and processes and complete CPD (continuous professional Development)
- Computers skills – Word Excel
- Understanding the Data Protection Act.
- Be able to empathise and show a caring attitude.
Main Duties and Responsibilities:
- Selling, advising and arranging personal lines insurance.
- Demonstrating a positive, enthusiastic attitude towards clients and recognising the importance of being a team player.
- Understanding client’s needs and requirements and working to impress them with knowledge and helpful attitude.
- Providing client service in line with company policies and internal compliance.
- Understanding the scope of products we deal with representing over 30 different Insurers
- Being a point of contact for clients’ needs and dealing with these requirements to successful outcomes.
- Maintaining a good level of personal smartness and presentation.
- To actively follow company policies & comply with Data protection
- Contacting client's for required information, payment and supporting documents to fulfil validation requirements
- Completing accurate records and computer files, diaries, journals and to the extent others can follow notes and history
- Attending staff meetings and training as required.
- Following instructions from managers and attending to jobs required
Desirable:
- Previous experience in the Car Insurance sector.
- Previous experience in Banking, Retail
- Understanding of cars.
- Call centre experience
- Ability to problem solve
- Good understanding of Maths and percentages
You can apply for a role stated below by sending an email to
jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information.
Close Role
Client Sales Advisor & Validation - Motor Insurance >
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Role: Client Sales Advisor & Validation – Working in a Validation Team - Motor Insurance
Location: Winchester
Salary Range: Good level of salary depending on previous experience
Reports To: Operations Manager/Group Manager
Work Hours: Monday to Friday, 08.40 to 5pm – Saturdays 9am till Noon
Job Summary:
Working in a busy validation team on the telephone, dealing with client’s who have purchased insurance through our website. The role is to check answers that clients have provided and make sure their application is correct. Using fraud prevention measures checking we do not accept any fraudulent applications or proposals that are not correct. Dealing with enquiries and generally providing a
Can Do Attitude aiming to impress and please our clients. We work in a busy environment arranging cover, you will need to be used to working at fast pace.
Essential Skills:
- Good standard of education
- Good proven sales skills
- Good oral and written communication skills.
- Have patience, politeness and maintain professionalism working in a busy environment.
- Ability to multi-task and prioritise
- Ability to communicate with both clients and colleagues at all levels of seniority.
- Liaise effectively with other internal departments and external insurers.
- Confidence to deal with difficult situations and to know when appropriate, seek guidance from managers
- Good team working skills and ability to work with minimal supervision.
- Desire to gain full understanding of products and processes and complete CPD (continuous professional Development)
- Computers skills – Word Excel
- Understanding the Data Protection Act.
- Be able to empathise and show a caring attitude.
- Spotting fraudulent behaviour
Main Duties and Responsibilities:
- Selling, advising and arranging personal lines insurance.
- Demonstrating a positive, enthusiastic attitude towards clients and recognising the importance of being a team player.
- Understanding client’s needs and requirements and working to impress them with knowledge and helpful attitude.
- Providing client service in line with company policies and internal compliance.
- Understanding the scope of products we deal with representing over 30 different Insurers
- Being a point of contact for client’s needs and dealing with these requirements to successful outcomes.
- To maintain a good level of personal smartness and presentation.
- To actively follow company policies & comply with Data protection
- Contacting clients for required information, payment and supporting documents to fulfil validation requirements
- Completing accurate records and computer files, diaries, journals and to the extent others can follow notes and history
- To attend staff meetings and training as required.
- Following instructions from managers and attending to jobs required
Desirable:
- Previous experience in the Car Insurance sector.
- Previous experience in Banking, Retail
- Understanding of cars.
- Call centre experience
- Ability to problem solve
- Good understanding of Maths and percentages
- Previous employment in quality and fraud prevention roles.
You can apply for a role stated below by sending an email to
jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information.
Close Role
Commercial Account Exec (Trainee) >
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Role: Commercial Account Exec (Trainee)
Location: Winchester
Reports To: Commercial Insurance Manager
Salary Range: Up To £22k depending on experience
Work Hours: Monday to Friday, 08.40 to 5pm
Job Summary:
Under the guidance of the commercial team, you will be trained on the principles of business insurance and assist in the day to day handling of commercial business, including quoting for new policies, renewals and mid-term adjustments.
You will provide high quality support and assistance to the commercial team caring for existing clients and helping, developing new business in order to meet growth targets.
We have a range of commercial insurance products from a selected group of leading insurers, we are price competitive and look to go over and above client’s expectations in order to provide the best service possible.
Essential Skills:
- Good standard of education
- Good understanding of Windows programs – use of Word and Excel
- Being attentive and maintaining concentration in a busy environment
- Good oral and written communication skills
- Ability to multi-task and prioritise
- Ability to communicate with colleagues at all levels of seniority
- Good ability to work with minimal supervision
- Quick learner
Main Duties and Responsibilities:
- Using bespoke computer system, Acturis & CDL
- Providing key support to commercial team
- Engaging with clients by telephone and e-mail
- Liaising with insurance companies to make amendments and discuss existing policies
- Learning about different types of insurance and products
- Maintaining a good level of personal smartness and presentation
- Identifying client needs
- Adherence to company procedures and compliance obligations
- Treating the customer fairly and giving sound advice
Desirable:
- Good listening and observation skills
- Previous experience and or proven customer care skills
- Enthusiasm
- Willing to learn and progress
- Naturally helpful person prepared to work hard.
- An eye for detail and inquisitive mind
- Career minded
- Wanting to work with a growing team
You can apply for a role stated below by sending an email to
jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information.
Close Role
Commercial Account Exec >
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Role: Commercial Account Exec
Location: Winchester
Reports To: Commercial Insurance Manager
Salary Range: Up To £35k and negotiable depending on experience
Work Hours: Monday to Friday, 08.40 to 5pm
Job Summary:
We are looking for an experienced commercial account handler to join our existing busy team. Using previous experience you have gained in a similar role you will be looking after new and existing clients forging good personal relationships and winning business. We advise on a variety of products including, Motor Fleet, SME Business, Property Owners, PI, Shop and Offices. Good product knowledge is essential.
We have a selected group of leading insurers where we place business and enjoy great relationships with our insurer partners. We offer competitively priced products and are regulated by the FCA. Combined with our personable approach, skill and sales ability we aim to ensure are clients are very happy with our service. If this sounds like you would fit in, then get in touch and talk to us!
Essential Skills:
- Good standard of education
- Good understanding of Windows programs – use of Word and Excel
- Being attentive and maintaining concentration in a busy environment
- Good oral and written communication skills
- Ability to multi-task and prioritise
- Ability to communicate with colleagues at all levels of seniority
- Good ability to work with minimal supervision
- Quick learner
Main Duties and Responsibilities:
- Using bespoke computer system, Acturis & CDL
- Advising on different types of insurance and products
- Providing key support to commercial team
- Engaging with clients by telephone and e-mail
- Liaising with insurance companies to make amendments and discuss existing policies
- Maintaining a good level of personal smartness and presentation
- Identifying client needs and suiting them to the correct product
- Adherence to company procedures and compliance obligations
- Treating the customer fairly and giving sound advice
Desirable:
- Good listening and observation skills
- Previous experience and or proven customer care skills
- Enthusiasm
- Willing to learn and progress
- Naturally helpful person prepared to work hard.
- An eye for detail and inquisitive mind
- Career minded
- Wanting to work with a growing team
You can apply for a role stated below by sending an email to
jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information.
Close Role
Insurance Administrator - Commercial Insurance Support >
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THIS ROLE IS NO LONGER AVAILABLE
Role: Insurance Administrator - Commercial Insurance Support
Location: Winchester
Reports To: Commercial Insurance Manager
Salary Range: Up To £22k depending on experience
Work Hours: Monday to Friday, 08.40 to 5pm – Saturdays 9am till Noon
Job Summary:
Providing high levels of administrative support to the commercial insurance team.
Assisting in the day to day handling of commercial insurance business, including quoting for new policies, renewals and mid-term adjustments, processing data and administration.
We have a range of commercial insurance products from a selected group of leading insurers; we are price competitive and look to go over and above client’s expectations in order to provide the best service possible. This can only be achieved with high quality back office support.
Essential Skills:
- Previous commercial insurance experience an advantage
- Good standard of education
- Good understanding of Word and Excel
- Being attentive and maintaining concentration in a busy environment
- Good oral and written communication skills
- Ability to multi-task and prioritise
- Ability to communicate with colleagues at all levels of seniority
- Good ability to work with minimal supervision
- Quick learner
Main Duties and Responsibilities:
- Using bespoke computer system, Acturis & CDL
- Providing key support to commercial team
- Engaging with clients by telephone and e-mail
- Liaising with insurance companies to make amendments and discuss existing policies
- Learning about different types of insurance and products
- Maintaining a good level of personal smartness and presentation
- Identifying client needs
- Adherence to company procedures and compliance obligations
- Treating the customer fairly and giving sound advice
Desirable:
- Good listening and observation skills
- Well organised person who is naturally helpful
- Previous experience in a business administration role.
- Customer care skills
- Enthusiasm
- Willing to learn and progress
- Naturally helpful person prepared to work hard.
- An eye for detail and inquisitive mind
- Career minded
- Wanting to work with a growing team
You can apply for a role stated below by sending an email to
jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information.
Close Role
Role: Marketing Executive
Location: Winchester
Reports To: Senior Management
Salary Range: £18k to 27K – depending on experience
Job Summary:
Working on your own initiative, this will be a varied role, looking after; SEO, Website Content Creation, Blogs/News Letters (particular interest and enthusiasm for cars will be useful) product testing on Comparison sites, maintaining and looking after Review sites and providing feedback, creating email campaigns, cross selling to existing clients. The role will suit someone who is multi skilled with a proven record of success be it an enthusiastic web user or experienced marketeer. You will possess a good understanding of getting the best out of the web, social media and a flair for all things marketing.
Essential Skills:
- Good standard of education
- Good understanding of the Web/SEO/Blogs
- Getting the best from Social Media
- Computers skills – Word-press, Web skills, .PHP, Word, Excel, Sequel Server, Marketing Software (mailing campaigns) Photoshop
- Google Analytics experience
- Good oral and written communication skills
- Ability to multi-task and prioritise
- Ability to communicate with colleagues at all levels of seniority
- Liaise effectively with other internal departments and external Agencies
- Good ability to work with minimal supervision
Main Duties and Responsibilities:
- Overall responsibility for marketing
- Reviewing & maintaining “SEO” for improved website visibility
- Creating and uploading Blogs/news-letters/website content
- Managing website look, feel and creating approved changes
- Managing Review Sites and responding to clients
- Comparison Site – Quote testing and fault checking
- Product Testing - Understanding the scope of products we deal with representing over 30 different Insurers
- To actively follow company policies & comply with GDPR
- Following instructions from managers and attending to jobs required
- Tracking progress and reporting results
- Maintaining a good level of personal smartness and presentation
Desirable:
- Previous marketing experience
- Good understanding of “SEO”
- Enthusiastic creative person
- Understanding of Cars and Insurance
- Ability to write Blogs & Create web content
- Dealing with Social Media
- Experience with Dot Mailer
- Getting results and maintaining standards
Close Role
Car - 0345 017 9795 
Van - 0345 017 9792
Motorbike - 0345 017 9795
Home - 0333 0151509
Let Property - 0333 0151508
Business - 0333 0151507
Travel - 0333 0151516